Interpersonal and Soft skills
 
Course title
Duration in
days
Duration in
hours
Advanced Office Management
3
15
Business Writing
3
15
Customer Service Skills
3
15
Dealing With Public
3
15
Effective Letter,Memos, and Report Writing Skills
5
25
Effective Negotiation Skills
3
15
Effective Public Relations for a Professional Image
5
25
Handling Meetings and Taking Minutes
3
15
Personal Assistants' Techniques for the Second Millennium
3
15
Presentation Skills
3
15
Professional Manual and Electronic Filing
3
15
Professional Report Writing
3
15
Proposal Writing
3
15
Report Writing for Secretaries
3
15
Running Successful Conferences
3
15
Secretarial Studies
3
15
Shares File System & Documentation Using Computers
5
25
Telephone Etiquette
3
15
Wisely Using Time
5
25
Working with Emotional Intelligance
3
15
Advanced Sales Management
3
15
Advanced Sales Techniques
3
15
Customer Service Management
3
15
Customer Service Skills
3
15
Effective Sales Management
5
25
Effective Sales Techniques for Positive Results
3
15
Effective Sales Techniques for Real Estate
5
25
Effective Selling Skills
3
15
Key Account Management
3
15
Key Account Management
3
15
Managing the Sales Team
3
15
Product Management
3
15
Professional Tele-Sales
3
15
Sales Force Management
3
15
Sales Forecasting
3
15
Sales Planning & Management
5
25
Sales Tax
3
15
Secrets of Making a Successful Sale
5
25
The MAGIC of Consultative Selling
3
15
Building Brand Equity
3
15
Business to Business Marketing
3
15
Customer Satisfaction & Care
3
15
Customer Service Management
3
15
Customer Service Skills
3
15
Developing an Emotionally Intelligent Organization
3
15
E- Marketing
5
25
Effective Marketing Research
3
15
Effective Merchandising
5
25
Excellence in Service: Understanding your Customers Needs
3
15
Export Marketing Management
3
15
Find, Get & Keep the Best
3
15
How to develop a Marketing Plan
3
15
Integrated Marketing Communications
3
15
International Marketing & Export
3
15
Launching a New Product
3
15
Market Analysis & Competitor Assessment
3
15
Market Research
5
25
Marketing & Media: The Rewarding Approach
3
15
Marketing / Product Planning
5
25
Marketing Communication
3
15
Marketing for Non-Marketers
3
15
Marketing Fundamentals
3
15
Marketing Management and Strategy
3
15
Marketing Mini Diploma
3
15
Marketing Plans
3
15
Marketing Research
3
15
Marketing Research I
3
15
Marketing Research II
3
15
Marketing Strategy
5
25
Marketing Study & Financial Analysis
3
15
Media: Planning, Scheduling and Buying
5
25
Merchandising for Better Sales Outcomes
3
15
Mind Mapping & Memory Enhancement
3
15
Principles of Marketing
3
15
Public Relations
3
15
Real-Estate Investment
3
15
Relationship (Direct) Marketing
3
15
Sales and Marketing for Non-Marketing Managers
3
15
Stock Markets Objectives & Reading & Interpretational Skills
Of Stock Daily Reports
5
25
Strategic Marketing
3
15
Tele-Marketing and Tele-Sales Techniques
5
25
The Strategies and Tactics of Pricing
3
15
Understanding Consumer Behavior & Research
3
15
Advanced Strategic HR Management
3
15
Career & Succession Planning & Mentoring Practices
3
15
Coaching & Staff development Skills
3
15
Conducting Effective Training Needs Assessment
5
25
Effective Manpower Planning
3
15
Effective Selling Skills
5
25
HR Mini Diploma
3
15
Human Resources for Non-Human Resources Managers
3
15
Human Resources Management
3
15
Human Resources Management Practices
3
15
Interviewing & Selecting Outstanding People
3
15
Job Evaluation
3
15
Learning Organizations
3
15
Learning Organizations
3
15
Managing Distributors Profitably
5
25
Managing the Training Function
3
15
Organization Strategy and Set-up Practices
5
25
Performance Appraisal - Improvement Planning
3
15
Performance Appraisal & Management
3
15
Personal Growth and Career Development
3
15
Personnel Management
3
15
Productive Appraisal Skills
3
15
Professional Interviewing Skills
3
15
Recruitment & Interviewing Skills
3
15
Salary Tax
3
15
Staff Dialogue
3
15
Succession Planning & Career Development
3
15
Team Building & Team Management
3
15
Teamwork & Interpersonal Skills
3
15
Train the Trainer
3
15
Training Needs Assessment & Training Management
3
15
Training of Trainers
3
15
HR Mini Diploma
3
15
Business Economics
3
15
Economic Feasibility Study Of Small Project
3
15
Economics
3
15
Introduction To Economic Feasibility Study
3
15
Operating economics In Oil Companies
5
25
Using Computers In Applying Recent Techniques In Making
Different Kinds Of Economic Feasibility Studies
3
15
Business / Communication Skills
3
15
Administration of conferences
3
15
Administrative Assistants
3
15
Adminstrative & Executive Secretarial Skills
3
15
Advanced Business Writing
3
15
Advanced Communication Skills
3
15
Advanced Professional Secretary
5
25
Airline Computerization
3
15
Airline Reservation & Ticketing
5
25
Behavioral and Leadership Skills
3
15
Breakthrough Thinking
3
15
Breakthrough Thinking
3
15
Business communication
3
15
Business Decisions™
3
15
Business Ethics
3
15
Business Etiquette
3
15
Business Planning Skills
3
15
Business Planning Skills -FOLLOW-UP COACHING
3
15
Business process
5
25
Business to Business Marketing
3
15
Business Writing
5
25
Claear and Effective Communication Skills
3
15
Coaching for Performance
3
15
Communicating Effectively with the Boss
3
15
Communication & Interpersonal Skills
3
15
Communication in a Multi-Cultural Business Environment
3
15
Communication Skills
3
15
Confident Presentation Skills
3
15
Consumer Behavior
3
15
Customer Care & Service
3
15
Customer Relationship Management
5
25
Customer Satisfaction & Care
3
15
Develop the Leader Within You™
3
15
Developing an Emotionally Intelligent Organization
3
15
Developing Effective Supervisory Skills
3
15
Developing your Telephone Skills
3
15
Effective Business Writing
3
15
Effective Communication
3
15
Effective Letter, Memos, and Report Writing Skills
3
15
Effective Negotiation Skills
5
25
Effective Public Relations for a Professional Image
3
15
Effective Report Writing
5
25
Effective Techniques of Public Speech
3
15
Effective Writing Techniques for Business Reports
3
15
Effective Writing Techniques for Statistical Reports
3
15
Effectively Handling Difficult People
3
15
Emotional Intelligence & Interpersonal Skills
3
15
Essential Business Etiquette for Secretaries and
3
15
Executive Secretarial Studies
3
15
Executive Secretary to Office Manager
3
15
Exellent Customer Service
3
15
Family Business Program
5
25
Find, Get & Keep the Best
3
15
Group Presentation Skills
5
25
Guide to Professional Success
3
15
Handling Difficult Customers
3
15
How Organizations Work
3
15
International Accuracy & Report Display
3
15
Interoffice Relations
3
15
Leadership Skills
3
15
Learning Organizations
3
15
Making Meetings Work
3
15
Mastering Interpersonal Communication
3
15
Monthly Performance Reports
5
25
Negotiation Proficiency for Positive Outcome
3
15
Observational Research
3
15
Office Administration
3
15
Organization Behaviour and Leadership
3
15
Organize files and Records
3
15
Persuasion & Influence
3
15
Persuasive Business Writing
3
15
Planning Organization And Follow-up
3
15
Presentation & Public Speaking Skills
3
15
Presentation and Public Speaking Skills
5
25
Shares File System & Documentation Using Computers
3
15
Skills for Personal Assistance
3
15
Teamwork & Interpersonal Skills
3
15
Teamwork and Interpersonal Skills
3
15
Technical Business & Report Writing Skills
3
15
Technical Proposal Writing Skills
3
15
Technical Report Writing
3
15
Unlocking the Leader Within You
3
15
Who Moved My Cheese?
3
15
Wisely Using Time
3
15
Working with Emotional Intelligance
3
15
Water Safety
3
15
Food Safety
3
15
Handling Work Fatigue
3
15
Basic Ergonomics for Hand Lifting
3
15
First Aid Management
3
15
Industrial Catering
3
15
Competency Based Assessment: Psychological Perspective
5
25
Creative Problem-Solving and Decision-Making
3
15
Empowerment and Ownership for Peak Performance
5
25
Positive Habits of Highly Effective People
3
15
Quality Driven Organization Awareness
3
15
Re-Engineering Your Organization
3
15
Team Building for Top Performance
3
15
The Power of Creative Thinking
3
15
Total Quality Concepts and Awareness
3
15
Club Management
3
15
Industrial Catering
3
15
Marketing in the Hospitality Industry
3
15
Up-selling Skills for Hotel Industry Professionals
5
25
Teamwork & Interpersonal Skills
3
15
Learning Organizations
5
25
Career & Succession Planning & Mentoring Practices
3
15
International Marketing & Export
3
15
Advanced Managerial Skills
3
15
Assets Management
3
15
Brand Management for FMCG'S
3
15
Budgeting Skills For Non-Financial Managers
3
15
Business Documents & Records Management
3
15
Capital Planning
3
15
Career & Succession Planning & Mentoring Practices
5
25
Cash & Investment Management
3
15
Cash Flow Of Small Projects
5
25
Cash Management
3
15
Change Formulation and Management
3
15
Change Management
3
15
Club Management
3
15
Coaching & Staff development Skills
3
15
Collection & Importers Belling
3
15
Competency Based Assessment: Psychological Perspective
3
15
Competent Time Management
3
15
Competing in Global environment
3
15
Conducting Feasibility Studies
5
25
Conference Management
3
15
Conflict Management
5
25
Contract Management
3
15
Conversation Leader Ship & International Manager
3
15
Cost & Management Accounting
3
15
Creative Problem solving & Decision Making
3
15
Credit management
3
15
Credit, Collecting & Cash Management
3
15
Crisis Management
3
15
Decision Making & Program Solving From Creative Prospective
3
15
Design & Developing Managerial Cost Information Systems
3
15
Developing Cash Balance Due To Profit Planning
5
25
Developing Managerial Supervision & Recent Techniques In
Counting Companies Legally
3
15
Effective Delegation
5
25
Effective Inventory Management
3
15
Effective Management
3
15
Effective Managerial Skills
3
15
Effective Negotiation Skills
3
15
Effective Time Management
3
15
Emotional Intelligence - EQ
3
15
Emotional Intelligence & Interpersonal Skills
3
15
Empowerment & delegation in Organizations
3
15
Empowerment and Ownership for Peak Performance
3
15
Environmental Management System ISO 14000
5
25
Environmental Management System ISO 14000
3
15
Event Management & Sponsorship
5
25
Export Marketing Management
3
15
Feasibility Studies & Project Evaluation
3
15
Feasibility Study & Projects Investment Planning
3
15
Financial Analysis & Budgeting
3
15
Fundamentals of Project Management
3
15
General Management Skills - L1
3
15
General Management Skills
3
15
Hospitality Management
3
15
Human Resources Management Practices
3
15
Human Resources Managemnt
5
25
Industrial Catering
3
15
Instant Decision
5
25
Internal Quality Auditing/Inspectors
3
15
Inventory Management
3
15
Investment Management
3
15
Leaderhsip & Management Practices - L2
3
15
Leadership & Successful Supervisor
3
15
Learning Organizations
3
15
Management
3
15
Management by Objective (MBO)
3
15
Management of information system
3
15
Management of Information Systems for Non-Technical
Senior Managers
5
25
Management Strategies For The New Economy
3
15
Managerial Accounting & Cash Operation Management
5
25
Managerial Auditing & Performance Evaluation
3
15
Managerial Cost Accounting
3
15
Managerial Information System & Decision Making
3
15
Managing Change
3
15
Managing People
3
15
Marketing in the Hospitality Industry
3
15
Mental Skills development
3
15
Motivation Management
3
15
Motivation Strategies
5
25
New Techniques For Conviction
5
25
Newly Appointed Managers / Supervisory Management
5
25
Newly Appointed Managers / Supervisory Management
5
25
Office Management
5
25
Organization Strategy and Set-up Practices
5
25
Organizational Structure Designing Concepts and Approaches
4
20
People Management
4
20
Performance Management & Direction Setting
3
15
Petroleum Project Economics & Decision Making
3
15
Planning for Organizational Success
4
20
Planning For Results
4
20
Planning Organization And Follow-up
3
15
Positive Habits of Highly Effective People
3
15
Positive Stress Management
3
15
Positive Thinking For Successful Management
3
15
Pricing & Profit Management
3
15
Pricing Products & Services
5
25
Principles of Management
3
15
Problem Solving & Decision Making
3
15
Problem Solving & Decision Making Accounting
3
15
Process Improvement
4
20
Process Management
4
20
Production Management
5
25
Productivity Improvement Using the Six SIGMA
5
25
Profit & Cash Planning
5
25
Project Management
5
25
Project Planning & Management
4
20
Quality Driven Organization Awareness
4
20
Quality Management Systems ISO 9000:2000
5
25
Recent Techniques In Business Developing with Internal
Auditing Management
5
25
Recent Tools In cost Management
5
25
Recent Trends For Cash Management
5
25
Recent Trends In Cash Management & Investment
4
20
Recruitment & Interviewing Skills
3
15
Re-Engineering Your Organization
3
15
Re-Forming Origins Evaluation
3
15
Research Methodology
3
15
Running Effective Meetings
3
15
Sales Management
3
15
Stock Management & Warehousing
3
15
Strategic Cost Management
4
20
Strategic Management
3
15
Strategic Planning
5
25
Strategic Planning and Strategic Management
5
25
Stress Management
5
25
Supply Chain Management
5
25
Team Building & Team Management
5
25
Team Building for Top Performance
5
25
Team Building Today for Tomorrow
0
Teamwork & Interpersonal Skills
3
15
The Art of Managing People
3
15
The Effective Purchasing Manager
3
15
The New Techniques For Management Accounting & Its Role
In Cost Reduction & Performance Evaluation In Companies
3
15
The Power of Creative Thinking
3
15
The Role Of Cash Management In Dealing With Bankruptcy
3
15
Time & Stress Management
3
15
Time Management
3
15
Total Quality Bank Management
5
25
Total Quality Concepts and Awareness
3
15
Total Quality
4
20
Up-selling Skills for Hotel Industry Professionals
4
20
Warehousing & Logistics Management
4
20
Accounting
3
15
Accounting & Auditing In Governmental Units
3
15
Accounting & Auditing Of Human Resources
3
15
Accounting Examination
3
15
Accounting For Non Accounting
3
15
Accounting for Oil and Gas Companies
3
15
Accounting In Contracting Sector
5
25
Accounting In Governmental Units
3
15
Accounting In Hospital Sector
5
25
Accounting In Non-Profitable Units
3
15
Accounting In Nutrient Industry
3
15
Accounting In Oil Companies
3
15
Accounting In Oil Re-Fining Companies
3
15
Accounting In Petroleum Organizations
3
15
Accounting Measurements & Problems Cost Management
3
15
Accounting Skills Of Money Box Workers.
3
15
Active Program Of Commercial Accounting
3
15
Advanced Accounting
3
15
Advvance Managerial Accounting Skills
5
25
Analysing & Reporting Company Accounts
3
15
Applied Auditing & International Auditing
5
25
Auditing In The Exploration & Production Industry
3
15
Basics Of Financial & Accounting For Non Financial Managers
3
15
Budget Control & Accuracy
3
15
Budgeting & Cost Control In Petroleum Companies
3
15
Budgeting for Control and Decision Making
3
15
Capital Investment Appraisal
3
15
Cash Flow Analysis & Reports
3
15
Companies & Investment Laws & Regulations.
3
15
Computerized Accounting
3
15
Concept Of Programs & Performance Balance In Developing
The Methods Building Balance Sheets &
Performance Evaluation In Governmental Units
5
25
Corporate Budgeting
3
15
Corporate Finance Course
5
25
Corporate Investing and Financial Decisions
3
15
Corporate Tax
3
15
Cost Accounting & Productivity
3
15
Cost Accounting Systems Based On Activities
3
15
Cost Control & Cost Reduction
3
15
Cost Control and Reduction Techniques
3
15
Cost System
3
15
Credit & Collection
3
15
Credit and Collection Management
3
15
Developing Internal Auditor's Skills
5
25
Developing Tax Accounting Skills For Electronic
Commerce & B.O.T. Projects
3
15
Developing Tax Accounting Skills In Merged Companies
5
25
Effective Budgeting & Cost Control
3
15
Effective Cash Flow Management
3
15
Exploration & Oil Production Accounting
3
15
Finance for Non Finance People
3
15
Finance For Non Financiers
3
15
Finance for non-Financial Managers
3
15
Finance for Non-Financial Managers
3
15
Financial Accounting
3
15
Financial Analysis Techniques
3
15
Financial Auditing
5
25
Financial Control & Analysis For The Oil Industry
3
15
Financial Essentials for Non-Financial Managers
5
25
Financial Instruments
3
15
Financial Management
3
15
Financial Management & Banking
3
15
Financial Papers Wallet Management
3
15
Financial Planning & Control
3
15
Financial planning and budgeting
3
15
Financial Reports In Oil Accounting
3
15
Financial Resources Management
3
15
Fundamentals of Business Accounting
3
15
Fundamentals of Cost Accounting
5
25
Fundamentals of Finance and Accounting for
Non-Financial Managers
3
15
Fundamentals of Finance for Non-Financial Manager
5
25
Gas & Oil Accounting
3
15
How to Maximize the Capital and minimize the Cost
3
15
Industrial Cost Accounting & Control Styles
3
15
Intermediate Accounting
3
15
Internal Auditing
3
15
Internal Auditing And Control
3
15
Internal Auditing: Advanced Level
3
15
International Accounting Standards: Financial Instruments
and Investments Property
3
15
International Auditing Standards
3
15
Introduction to Egyptian Accounting Standards
5
25
Introduction to Egyptian Income tax system
3
15
Introduction to Financial Accounting for Corporations
5
25
Inventory Accounting
3
15
Investment Banking & fund Management
3
15
Labor Law & Social Insurance
3
15
Labour Cost Accounting
3
15
Managerial Accounting
3
15
Modern Accounting
3
15
Modern Financial Accounting
3
15
Modern Techniques Of Financial Auditing
3
15
Operating Budget Preparations and Business Development
3
15
Personal Financial Planning
3
15
Portofolio Management
3
15
Preparation of Financial Statements
3
15
Preparing assembled financial Statements Of Oil Companies
3
15
Preparing Balance Sheets In Hotels In-Performance Evaluation
3
15
Professional Banking Skills
3
15
Recent Accounting Techniques, For Cash Management
& Financial Analysis & Auditing
3
15
Recent Accounting Tools For Performance Evaluation
& Raising Workers Efficiency
3
15
Recent Techniques In Preparing & Design Financial Reports
3
15
Recent Techniques To Analyse Concluding accountings
With Computers
3
15
Recent Trends For developing Governmental Accounting System
3
15
Recent Trends In Cost & Financial Skills For Non-Accountants
With Computers
3
15
Recent Trends In Planning & Financial Analysis
3
15
Sales Tax
3
15
Stock Market Investing
3
15
Target Costing
3
15
Tax Planning
3
15
The Balance Of Commercial, Industrial & Service Units
3
15
The Recent Techniques For Preparing The Balance
3
15
Unified Accounting System Modifications
3
15
Using Non-Financial Indications In Performance Evaluation
3
15
Using The Balance In Performance Evaluation
3
15
Applied Problems Of Taxes On Sales
3
15
Developing Tax Management
3
15
Federal taxation
3
15
Modifications Of Income Taxes
3
15
New modification of Income Tax Law
5
25
Recent Techniques Of Tax Evasion
3
15
Sales Taxes In Oil & Contracting Sectors
5
25
Tax Awareness And Developing The Tax Researcher's Skills
3
15
Tax Examining
3
15
Tax Problems Management
3
15
Taxes
3
15
Technical Techniques For Preparing Tax Reports
3
15
The Planning & Controlling Balance
3
15

 
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